Wholesale Terms

Our minimum wholesale order is $75.

This applies to both opening orders and reorders.

Payment is required in full at the time of purchase.

We do not currently offer Net 30, Net 60, or other deferred payment terms.

Wholesale orders are typically processed and shipped within 5–7 business days after payment is received.

This is processing time only and does not include carrier transit time.

During especially busy periods, launches, holidays, or unusually large orders, fulfillment may take a little longer. If we expect a significant delay, we’ll do our best to keep you informed.

Wholesale customers are responsible for shipping costs.

Available shipping methods and rates are shown at checkout when applicable. Tracking information will be emailed once your order ships if the selected service includes tracking.

Carrier delivery estimates are estimates and are not guaranteed.

If your shipment is delayed, lost in transit, or marked delivered but cannot be located, please contact us. We’ll do our best to work with you and the carrier to investigate the issue and find an appropriate resolution.

Please double-check your shipping address before submitting your order. If you notice an error, contact us as quickly as possible. Once an order has shipped, we may not be able to change the delivery address.

International wholesale customers are responsible for any applicable customs fees, VAT, import duties, tariffs, brokerage fees, taxes, or other charges imposed by the destination country.

These charges are not controlled by Retrograde Supply Co. and are not included in your order unless specifically stated at checkout.

International delivery times can also vary because of customs processing and local carriers.

Need to change something? No problem—just let us know quickly.

Wholesale orders may be canceled or changed within 24 hours of purchase.

After 24 hours, your order may already be in processing and we cannot guarantee that changes or cancellations can be accommodated.

Email wholesale@retrogradesupplyco.com and include your order number.

Wholesale orders are final sale except in cases of verified damage, defect, or fulfillment error.

We do not accept returns or exchanges for:

• buyer’s remorse
• unsold merchandise
• over-ordering
• changes in customer demand
• incorrect quantities ordered by the buyer
• shipping delays outside our control

We do not offer product exchanges.

If merchandise arrives damaged, defective, or materially different from what you ordered, contact us within 7 days of confirmed delivery.

Please email wholesale@retrogradesupplyco.com with:

• your order number
• a brief description of the issue
• clear photos showing the damage, defect, or incorrect merchandise

Once reviewed, approved claims may be resolved with replacement merchandise, a refund, or another appropriate solution.

If we require defective or incorrect merchandise to be returned, Retrograde Supply Co. will cover reasonable return shipping costs.

Original shipping charges are otherwise non-refundable.

Retrograde Supply Co. products purchased wholesale may be resold through your own brick-and-mortar store, independently operated website, or other approved direct retail channels.

Our products may not be resold on third-party marketplaces including:

• Amazon
• Etsy
• Walmart Marketplace
• eBay
• Temu

or similar third-party marketplace platforms.

If you’re unsure whether a particular sales channel is permitted, contact us before listing Retrograde products there.

You’re welcome to use approved Retrograde Supply Co. product photography when listing products purchased from us for resale.

When using our product photography, artwork, or designs in your listings, please clearly credit:

Retrograde Supply Co.

Please do not present Retrograde artwork, photography, or product designs as your own.

Retailers are responsible for setting their own retail prices unless a specific product or promotion states otherwise.

We currently do not require retailers to follow a formal MSRP or minimum advertised price policy.

Wholesale product availability may change without notice.

Certain products, colors, styles, or categories may occasionally be unavailable for wholesale even if they are available through our direct-to-consumer store.

Items in your cart are not guaranteed until checkout has been completed.

Please review your order carefully before submitting it.

You are responsible for confirming:

• products
• variants
• quantities
• billing information
• shipping information

If you notice an error after ordering, contact us as soon as possible.

Retrograde Supply Co. reserves the right to decline future wholesale orders or revoke wholesale purchasing access in cases of fraud, repeated payment disputes, unauthorized marketplace resale, policy abuse, or repeated violations of these Wholesale Terms.